FAQ
Q: What happens if the hinges break or a part goes missing?
A: Hinges that break within one year will be replaced free of charge once they have been returned to us. Missing hinges can be replaced at R22 each (R44) per set of two.
Q: How long does it take to receive an order?
A: In Gauteng it will either be the same or the next day. When not possible, we'll let you know exactly how long it will take. Other provinces could take longer - depending on mode of delivery or arrangements between you and the local agent.
Q: How tough (child-proof) is the seat?
A: We started trading in April 2011 and have not had a single return yet.
Q: Where are the seats manufactured?
A: They are manufactured in Walkerville, south of Johannesburg.
Q: What should they be cleaned with?
A: We recommend vinegar or Kleen Green. Vinegar is an excellent rust and stain remover and is also a disinfectant and odour combating agent.
Your favourite cleaning product should be sufficient, but avoid abrasive products.